If you book through our website you can be assured of receiving the best price with our suppliers. Please compare the prices at our local providers of accommodation and activities - if you find the same service at a lower price, we would like to hear from you. Contact us for more information about our price policy.
The booking system handles reservations up to 9 persons. You can order until 4:00 p.m. the day before arrival. Your booking is confirmed when you receive a confirmation of your reservation number on e-mail. We recommend all our customers to print out your confirmation and bring this along on the trip. You must be at least 18 years old to make a reservation with BOOK FINNMARK.
Payment and Security
Payment is due when order is completed. BOOK FINNMARK is responsible for the transaction itself, and that the correct amount is deducted from your account. If problems arise with your credit card, we will contact you. Achieves we do not connect, the order will be canceled. Personal information is given on an encrypted page (SSL 128 bit) where it is safe to enter information about yourself and your credit. Only BOOK FINNMARK and the supplier of the product you have ordered will have access to your name and contact information.
Payments and refunds with BOOK FINNMARK take place in Norwegian kroners. BOOK FINNMARK takes no responsibility for changes in currency.
Cancellation / change on your part
To cancel or change your reservation, please contact BOOK FINNMARK. Cancellation can be done up to 7 days before arrival with full refund
- There is no refund on cancellation between 7 and 0 days before arrival / start date.
- A change from your side is regarded as a cancellation
Some of our suppliers and partners operate with different cancellation terms in addition to ours, such as airlines and car rental companies. You will be informed of regulations when ordering from these suppliers. Please note that Book Finnmark does not pay any bank fees incurred for international transfers. This fee will be deducted from the amount to be refunded. If a refund requires manual bank transfer between the supplier, customer and Book Finnmark there may be a cancellation fee of up to NOK 250. The fee will be deducted from the refund.
Cancellation / change of data packets from your site
To cancel or modify the package until 40 days before departure you will get refund of the full amount. Cancellation of the entire package between 40 and 14 days before departure give refund of 50% of the price. Cancellation of the package 14 days or less gives no refund.
Insurance / cancellation insurance
We recommend all our customers to ensure insurance prior to travel.
We are responsible for paying our suppliers for what you have booked through us. Our subcontractors are responsible for each part of your application, including full insurance, permits, equipment, staffing, etc., which are in accordance with the then current laws and regulations that apply to the provider.
Cancellations / significant changes from our side
Cancellations and significant changes can occur by:
- Circumstances like weather conditions, breakdowns, labor disputes, etc.
- The conditions in your booking are not met, subject to a minimum number of participants etc.
If such cancellation / significant change happen, and you do not accept the alternative provided for you, we pay back 100%. In order to give you the best experience possible, we reserve the right to make minor adjustments to travel plans. Such adjustments may occur for example due to weather and road conditions.
BOOK FINNMARK can recieve booking from groups. Please contact us by phone or e-mail.
If you find errors or deviations along the way compared to the travel documents you have received, and the matter can`t be corrected on the spot, please contact BOOK FINNMARK as soon as possible. If we are not able to reach agreement, you can contact the Complaints Committee for Corporate Travel, PO Box 2924 Solli, 0230 Oslo. For more information, see: www.reiselivsforum.no
We welcome you to Finnmark!
Finnmark Tourist Board, Org No: 965 509 089
Fiskeriveien 4D, 9750 Honningsvåg
Phone: +47 78 47 70 31